The Department of Public Expenditure, NDP Delivery and Reform has published: ‘Guidelines for the Responsible use of Artificial Intelligence in the Public Service’.
The guidelines contain examples of how AI is already being used across public services, including:
- St. Vincent’s University Hospital exploring the potential for AI to assist with performing heart ultrasound scans, in order to help reduce waiting times for patients
- the Revenue Commissioners using Large Language Models to route taxpayer queries more efficiently, ensuring faster and more accurate responses
- the Department of Agriculture, Food and the Marine developing an AI-supported solution to detect errors in grant applications and reduce processing times for applications
The Guidelines are available to download here.