- Read more: Reducing Friction, Promoting Fairness: Behavioural Perspectives on Sludge in Irish Public Services
Sludge – the unnecessary friction that can complicate or delay access to programmes and services – may undermine the fairness and effectiveness of public policies. Drawing on a recently published paper (Lades et al., 2025), this policy paper presents insights from a nationally representative survey (n = 1,591) on how Irish citizens experience and tolerate…
